Call Services
- Location
-
Call Services
Telecom House
Cassis
Mauritius - Advertisements
- Telephone:
- (230) 203 9000
- Fax:
- (230) 211 8648
- Email:
- Email contact form
- Website:
- http://www.callservices.intnet.mu/
Call Services Ltd is a premier provider of Customer Relationship Management (CRM) services in Mauritius. In 1999, Call Services pioneered the introduction of CTI technology in the first-ever integrated inbound-outbound Call Centre to be set up in the country.
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Call Services has the right blend of state-of-the-art technology, knowledgeable customer service agents, and contact management expertise to handle our partners’ campaigns in a professional manner ensuring customer satisfaction, confidentiality and security.
From help desks to customer service through hot line processing, appointment and order taking, telemarketing and surveys, Call Services offer a comprehensive portfolio of services ensuring a professional and a high level of service delivery in such manner that people at the end of the
Our Services:
1. Information Hub
- 150 Service (Directory enquiry)
- 152 Service (Business Directory & Tourist Info)
2. Automated Services
- Wake Up Service (Dial 30 29 393)
- Fax on Demand
Our Automated service facility is flexible and can be customised to allow you provide valuable standard and repetitive types of information to your customers.
3. CRM Services
Our solutions are developed and customised with full participation of our partners; we offer flexible and prompt adjustment to existing campaigns as soon as it becomes necessary to do so. We listen to, inform, service and advise your customers round the clock, 7 days a week.
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