Answer Plus Ltd.

Location: Answer Plus Ltd.
3rd Floor Trade and Marketing Centre, Mer Rouge
Port-Louis
Mauritius
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Telephone:: +230 206 2727
Fax:: +230 206 2725
Email:: Email contact form
Website:: http://www.answer-plus.net/

Answerplus is located in London's Dock lands and have Call Centres sited in Mauritius and South Africa, which provide fluent agents in major european languages, twenty four hours, seven days a week, even public holidays!

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Services:

Inbond Services:

Brochure lines
Credit card transaction processing services
Care lines
Complete order processing
Answering service (global secretary)
Help desk service
Loyalty programs
Customer response and support
Inquiry handling
Email and Web service response and management
Toll free line response
Dealer locators
Disaster recovery
Web collaboration (60% of web users abort at point of payment)
Web support service
Web on-line chat and e-mail service
Web and telephone integration
Branch/dealer location
Welcome calls
Seminar booking and registrations

Outbound Services:

Tele-sales
Appointment setting
Market research
Re-activation of existing clients
Fulfillment services
Follow up calls
Sales leads generation and qualification

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